FAQ
Questions about online payment via the FTT VPA virtual parking meter:
How do I prove that I have been paid through the VPA app?
You don't have to worry. The confirmation of payment for your vehicle, or its registration plate, is uploaded to the officers in the MP Manager information system. The proof of payment will of course be sent to your e-mail.
Does the price for parking via mobile, i.e. the VPA app, differ from other payment methods (e.g. coin-operated machines)?
No different. You always pay only the amount you are required to pay for parking. The indisputable advantage is that you can extend your parking at any time and from anywhere via the VPA app, so you don't have to worry about being fined for unpaid parking. For example, if you are delayed at a meeting, at the store, at the doctor's office, there is nothing easier than to extend your parking thanks to the app.
We have two cars in our family and we drive a different one to town each time. Is it possible to have multiple license plates loaded in the VPA app?
Yes, up to five vehicle registration plates can be stored. You can, of course, administer them within the system, i.e. remove or replace them. When you pay, you simply select the registration number of the vehicle you are currently parking.
Is my personal and card data at risk of being misused? How secure is the system?
Security is one of the most important elements of the entire system and we place great importance on it. The payment card data is stored on the bank servers and even the payment service operator does not have access to this data - the system works only with encrypted so-called tokens. We do not collect this data on our servers. For more information on the VPA's data processing policy, please click here (https://parking.fttech.org/parking/GDPR.asp).